Help Center

Basic Usage

1. What is UK Shop Deals?

UK Shop Deals is a shopping information website that organizes product information, merchant offers, and price movement references for UK shoppers.

2. Is UK Shop Deals free to use?

Yes, all content and features on this website are completely free.

3. Do I need to create an account?

No. You can browse all products, articles and use the search without an account. An account is only needed if we introduce member features in the future.

4. How do I search for products?

Use the search box at the top of the website to search by product name or keyword. You can also browse by category.

5. How are deals and products selected?

We organize publicly available shopping information from the internet, including product details, merchant offers and price references. We do not directly sell products.

Links & Purchasing

6. Does UK Shop Deals sell products?

No. UK Shop Deals does not sell products directly. Product links may lead to third-party merchant websites.

7. Are prices always accurate?

Prices may change at any time. Please confirm the final price, stock status, delivery terms, and purchase conditions on the merchant website.

8. Where do product links go?

Product links lead to third-party merchant websites where you can view and purchase the product.

9. Do product links track my purchases?

We do not sell products and we do not collect payment information. Some links may be affiliate links, which can earn the site a small commission at no extra cost to you. Please see our Privacy Policy for details on data collection.

10. What should I do if a link is broken?

We make our best effort to proactively detect and remove invalid links. You can also submit the product page link through the Contact page, and we will review and update or remove it.

11. Why did a product disappear from the site?

When we find that a merchant has stopped selling the product, the page is no longer accessible, or the information is outdated, the product may be removed.

12. Who handles delivery, returns and refunds?

All transactions happen on the merchant website. Delivery, returns, refunds and customer service are handled by the respective third-party merchant.

13. What currency are prices shown in?

Prices are displayed in the currency provided by the merchant (usually GBP for UK stores). The final price is confirmed on the merchant website.

Data & Privacy

14. Is my personal information safe?

We take reasonable technical and organisational measures to protect your data, including HTTPS encryption. Please read our Privacy Policy for more details.

15. Do you use cookies?

We use a small number of essential cookies (session and CSRF protection) to keep the site secure. We do not use advertising or third-party tracking cookies.

16. How do I ask you to delete my information?

You can request access, correction or deletion of your personal data by contacting us through the Contact page, in accordance with the UK GDPR.

Content & Updates

17. How often is the website updated?

We update product information, prices and articles regularly. Because prices and stock change frequently, please always confirm on the merchant website before purchasing.

18. Do you cover every UK store?

We cover a selection of UK online merchants and products, not every store. Coverage grows over time.

19. Can I submit a merchant or deal?

Yes. You can submit merchant information updates, content correction requests and suggestions through the Contact page.

20. What does price history mean?

Price history is a reference based on collected price records. It helps users observe possible price changes over time.

Contact

21. How can I contact UK Shop Deals?

Use the Contact page to send us a message. Please include the relevant page link and details when reporting an issue.

22. How can I report incorrect information?

You can use the Contact page and provide the product page link, the issue, and any useful details.